Submit a Support Ticket

Support tickets submitted online will be responded to within 1 business day. For more immediate support, you may contact us during our phone support hours at 1-888-HUBSPOT (1-888-482-7768) extension 3.

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Phone Support

Our support engineers are standing by to help at 1-888-HUBSPOT (1-888-482-7768) extension 3. Our support lines are open 8 a.m.-8 p.m. ET, Mondays-Fridays, excluding holidays.

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Dedicated Support

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Need to add a screenshot or other attachment to your ticket?

You can add files to your case by responding to the email you receive from us. Anything you attach to the email will be included in your case. Unfortunately, attachments cannot be added directly from this form at this time.

Website Outages

Please check the status of known outages at To report an outage not listed on Trust, please call our main Support number. If it is after our normal hours of operation, you will be prompted to press 8 to report an emergency. Leave a message with your website address, contact information, and if possible, your HubID, and we will contact you as soon as possible.

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